SHIPPING POLICY

Effective as of December 19, 2020

What are the shipping costs?

 

Australia:

$7.95 Flat Rate shipping. Typically, 3-20 business days via courier once dispatched. (You can thank Covid for the delay)

Free shipping on orders over $70.

New Zealand:

$12 Flat Rate Shipping. Typically, 3-20 business days via courier once dispatched. (Thanks Covid) Free shipping on orders over $100. Please allow extra days for delivery for rural addresses. Please note we do not ship to PO Boxes so please provide a physical address during checkout.

*COVID-19 Update: Shipping channels have recently been experiencing significant delays due to COVID-19. We’re starting to see improvement and are hoping things will soon return to normal but please be aware that your order may take slightly longer than usual to arrive.  

 

Worldwide:

Please contact us for worldwide shipping. We just need to confirm with our courier first. We’ll pass on the cheapest price we find.

Free shipping on orders over $150.

We are unable to guarantee the shipping timeframe due to COVID-19.

 

How long does it take for my order to be processed?

  • All orders are typically processed within 2 business days.
  • Any weekend orders will be processed the next business day.
  • In peak periods, please allow a week for dispatch.
  • Please make sure your order is correct. No order changes or cancellations once the order has been processed